Updated January 20th, 2023

Privacy Policy

At Dairah Technologies, we understand the importance of protecting the personal information of our users and we take the privacy of our users very seriously. Our workforce management tool, which is cloud-based, collects, uses, and stores certain personal information in order to provide the best possible service to our customers.

Collection of Personal Information

We collect personal information such as names, addresses, phone numbers, email addresses, job titles, department, and company size when our users register for our service or update their account information. Additionally, we may also collect information from our users’ devices, such as IP addresses and device identifiers, as well as information about usage of our service. Our facial recognition AI system also collects images of our users for the purpose of enabling secure access to our system.

Use of Personal Information

We use the personal information collected from our users to provide and improve our service, to contact users with updates and information about their account, and to respond to customer service requests. We may also use the information for research and development purposes, as well as for marketing and advertising efforts.

Disclosure of Personal Information

We do not disclose personal information to third parties without the consent of the user, except in the following cases:

  • We may disclose personal information to comply with legal requirements, such as a subpoena or court order.
  • We may disclose personal information to protect the rights, property, or safety of our company or our users.
  • We may disclose personal information to a third party in the event of a merger, acquisition, or sale of all or a portion of our assets.

Security of Personal Information

We take the security of personal information very seriously and take reasonable measures to protect it from unauthorized access, use, disclosure, or destruction. We store personal information on secure servers and use encryption to protect sensitive information. Our facial recognition AI system also uses advanced security features to ensure the safety and confidentiality of the images it processes.

Data Retention

We retain personal information for as long as it is necessary for the fulfillment of the purposes for which it was collected or to comply with legal requirements. Once the personal information is no longer needed, it will be securely deleted from our systems.

Use of Cookies and Other Tracking Technologies

We may use cookies and other tracking technologies to collect information about how our service is used and to improve our users’ experience. Cookies are small text files that are stored on a user’s device by a website. They can be used to remember user preferences, login information, and browsing history. Our users can control the use of cookies through their browser settings.

Access and Control of Personal Information

Our users have the right to access, correct, update, or request deletion of their personal information. If you would like to access, correct, update, or request deletion of your personal information, please contact us at contact@dairah.com.

Data Processing Agreement

If you are located in the European Union, we will enter into a data processing agreement with you in accordance with the General Data Protection Regulation (GDPR) to ensure that your personal information is protected.

Changes to Privacy Policy

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify our users of any changes to our privacy policy by email or through a notice on our website.

Contact Us

If you have any questions or concerns about our privacy policy or the personal information that we collect, please contact us at contact@dairah.com.

By using our workforce management tool, you consent to the collection, use, and storage of your personal information as described in this privacy policy. We want to assure our users that their personal information is in safe hands and we will always handle it with the highest level of security and confidentiality.

Third-Party Services

Our workforce management tool may integrate with or utilize third-party services, such as cloud storage providers or analytics platforms. These third-party services have their own privacy policies and we encourage our users to review them before sharing any personal information with them. We are not responsible for the privacy practices or content of these third-party services.

Children's Privacy

Our service is not intended for children under the age of 13 and we do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete that information from our systems.

Data Export

We will provide our users with a copy of their personal information upon request. We will export the data in commonly used formats like CSV, Excel and PDF.

Data Breaches

In the event of a data breach, we will notify our users as soon as possible and take steps to secure the personal information that was compromised. We will also notify the relevant authorities as required by law.

At Dairah Technologies, we are committed to protecting the privacy of our users and their personal information. We will continue to review and update our privacy policy to ensure that it is in compliance with all relevant laws and regulations, and we will always strive to provide the highest level of security and confidentiality for our users.